Policy
OMG Nails Salon Policies
1. NO REFUND POLICY: We do not offer refunds for any salon services. If you are unsatisfied, please inform us during the service or within 48 hours. We may provide a complimentary corrective service appointment within five days of your initial visit.
COMPLIMENTARY CORRECTIVE SERVICES ARE SUBJECT TO APPROVAL BY MANAGEMENT AND WILL ONLY BE OFFERED IN THE INSTANCE OF NAIL TECHNICIAN ERROR, WHICH DOES NOT INCLUDE CHANGING YOUR MIND ABOUT POLISH/GEL/DIP POWDER COLOR AT THE END OF YOUR APPOINTMENT.
2. No Pets Allowed: We kindly ask that you refrain from bringing pets into the salon.
3. Children Policy:
- Children are only allowed if they are receiving a service.
- Parents/guardians must accompany children due to the use of chemicals in the salon. We are not liable for any incidents.
4. No Food Policy: We do not allow food in the salon.
5. Guarantee for Services: We guarantee our services for repair within 3 days. Manicures are not guaranteed, but we offer touch-ups for chips within 24 hours.
6. Belongings: We are not responsible for any loss or damage to your belongings. Please keep valuables with you during your visit.
7. Noise Level: Please maintain a minimum noise level to ensure a pleasant experience for all clients.
8. Spa Chair Weight Limit: Our spa chairs have a maximum weight limit of 250lbs. Patrons exceeding this limit may be held liable for any chair malfunctions.
9. Health and Safety: We reserve the right to refuse service to patrons with open wounds or any health concerns that may pose a risk of spreading viruses.
10. Disruptive Behavior: We reserve the right to refuse service to any patron causing disruptions or problems in the salon.
11. Service Discontinuation: Services may be discontinued if a patron's behavior affects the experience of other clients.
Thank you for your cooperation.
Management, OMG Nails